Copyright © 2006-2019 New Jersey Relay & CapTel. All Rights Reserved.

RELAY CONFERENCE CAPTIONING (RCC)

RCC TECHNICAL SUPPORT

Relay Conference Captioning service is available
from
8:00 am to 6:00 pm EST, Monday-Friday

 

Technical support is limited to RCC functions and is not designed to assist users with issues related to a computer, laptop, tablet, mobile device, Internet connection, conference calling provider, etc.​​

Scheduling & Technical Support 

  • Available 24 hours a day, 7 days a week.

  • Phone  833-250-2784

  • Email: RCC@sprint.com 

  • Fax: 877-877-3291

24-Hour Emergency Support

  • 833-250-2784
    Please limit calls to 24-hour emergency number to "on-air" or "during live event" problems or issues.​

Technical Requirements to Use RCC

  • High-speed Internet connection.

  • Microsoft Window 7 or newer, or OS X.

  • Internet Explorer, Chrome, Firefox, or Safari, with cookies and JavaScript enabled.